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Exchanges and Returns
Returning your purchase
Receiving a refund
You can choose to receive your refund either as Store Credit to your Hydestyle.london account or back to the original payment method.
Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. Your shipping costs will be excluded unless the item is faulty.
Customs duties and sales taxes are non-refundable through Hydestyle.london. However, you may be able to recover these by contacting your local customs bureau or by hiring a customs broker
Repeated returns not in compliance with the Return Policy
We offer a flexible return policy to make your online shopping experience even easier. We do monitor the number of returns made by customers in order to check whether the purchase of products is pursued for consumer purposes and is not, on the contrary, pursued for commercial, entrepreneurial or professional purposes, and/or is otherwise related to fraudulent intent. Frequent or repeated returns and in breach of our terms and conditions will be flagged. In this case, at our discretion, we may proceed to close your Hydestyle.london account or refuse future orders.
Hydestyle.london
We have made every effort to display the colours of our products that appear on hydestyle.london as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a colour will be completely accurate.